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<channel>
	<title>Dick Cross</title>
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	<link>http://dickcross.com</link>
	<description>Just Run It!</description>
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		<title>Who Builds America?</title>
		<link>http://dickcross.com/blog/who-builds-america</link>
		<comments>http://dickcross.com/blog/who-builds-america#comments</comments>
		<pubDate>Mon, 20 Feb 2012 08:15:43 +0000</pubDate>
		<dc:creator>Dick Cross</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[America]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[entrepreneurs]]></category>
		<category><![CDATA[investors]]></category>
		<category><![CDATA[Mitt Romney]]></category>
		<category><![CDATA[private equity]]></category>
		<category><![CDATA[Us economy]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=442</guid>
		<description><![CDATA[<p><p>The ease with which big business --- our legacy base --- now moves globally seeking lower costs means new anchor points for the US economy.  One of these could be a blooming of lower and mid-tier enterprise, which with the right support could more than occupy the places of  our historical mainstays. However, there’s... <a href="http://dickcross.com/blog/who-builds-america"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/blog/who-builds-america">Who Builds America?</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p>The ease with which big business &#8212; our legacy base &#8212; now moves globally seeking lower costs means new anchor points for the US economy.  One of these could be a blooming of lower and mid-tier enterprise, which with the right support could more than occupy the places of  our historical mainstays.</p>
<p>However, there’s a flaw.  Out of our roughly a half million business starts a year, fewer than half last 5 years.  Survival drops to 10% at the ten-year mark.  And only a few that do endure ever come close to reaching their potentials.</p>
<p>It’s not because these businesses aren’t good ideas.  Or because their owners are lazy.  Or because of bad luck.  The disappointment for us all tracks back to two pervasive shortcomings.</p>
<p>One is to a lack of higher level business perspective among entrepreneurs.  Ask any lower or mid-tier business owner one question, “how do you run a business” and the response will be a blank stare.  It’s a question never asked, because no one expects an answer.  With Newtonian precision, we study the sub-parts, like production, sales, systems, branding, quality.  But scarce is the owner with the ability to combine all those parts into a perspective that allows him or her to drive a lower or mid-tier business to its ultimate possibilities for job creation and contribution to economic growth.  That kind of thinking accrues most reliably to those who have served at the helm of several businesses before.</p>
<p>The second shortcoming is capital.  The kind of capital that is willing to make the risky  bets that turn yet-to-be great business into a powerhouses.  Conservatism has always been the bylaw in commercial lending, but never more so than today.  Simple lines of credit remain difficult.  And debt from traditional lenders for heroic, yet speculative expansions?  Forget it!</p>
<p>So, where can these two these silver bullets be found? They’re in the world of private equity.</p>
<p>There, funds are assembled with the explicit intention to make high risk investments that transform businesses stuck at one stage of development or declining into something better.  A lot better.  Through the applications of capital and higher level business perspectives, hidden business potential can be unlocked.</p>
<p>But it’s a risky game that doesn’t always work.  When it doesn’t,  it can be a tragedy for everyone involved, employees and investors.  But when it does work, over time, the cumulative additions to jobs and economic growth far outweigh the cumulative losses.   Particularly if one accepts the premise many of the failures were well along the way toward disappointing ends well before the intervention of private equity.  At least someone was willing to take the risk.</p>
<p>So, why the current attack on private equity?  Why not recognize Romney and others like him as the kinds of spark plugs we need for a new economy?</p>
<h2>Private equity offsets job losses created by business failures</h2>
<p>By investing to unlock unrealized potentials, private equity cannot guarantee jobs for employees, anymore than they can guarantee returns for their investors.  Often the risks to the jobs assumed are not the acquirer’s fault, but rather reside with shortfalls in prior owners’ business acumen and capital.  Otherwise the companies wouldn’t be sold.  New owners, however, must be strongly incentivized do the best they can for new employees.  And they are.  By the need to return their investors’ money with a multiplier, and to generate returns for themselves.  That’s how they stay in business.   By creating far more jobs than they lose, out of a pool of otherwise unlikely and marginal prospects for survival.</p>
<p>The safety net for jobs unable to be saved is the responsibility of government.  A government that does what’s reasonable to help people in need.  And it does.  By extending unemployment benefits through periods of economic challenge.  But sadly, the best intentions of private equity and government will never guarantee joyful outcomes for all.  There will always be individual tragedy as a focal point for anyone who wants to make an argument against the benefit to the whole.</p>
<h2>Private equity is a driver toward a new economic base</h2>
<p>Our economic system is based on rewarding those most who contribute most to the overall good.  The prospects for returns must to be high, as they always have been, to encourage the best and brightest to take on the high risks of private equity-type investing.  Though we haven’t always called it private equity, the terms of the equation have always been the same.  Those who create big results get paid a lot, because the benefits are big for us all, even taking into account the failures along the way.</p>
<h2>The argument is flawed for attacking private equity</h2>
<p>Therefore, today, it makes no sense to frame the contribution of private equity in a “one strike and you’re out” mentality.  Instead, we need to look at the overall contribution versus the costs.  Where the arithmetic is greatly positive &#8212; companies and jobs built versus lost &#8212; the public and the government ought to accolade private equity as heroes, not villains, in moving us all toward our new economy.</p>
<p>Dick Cross is a serial CEO, a resident of Concord, Massachusetts and the author of <strong><em><span style="text-decoration: underline;">Just Run It! </span></em></strong><em><span style="text-decoration: underline;">Running an extraordinary business is easier than you think, </span></em>for release by Bibliomotion Press, April 2012.</p>
<p>The post <a href="http://dickcross.com/blog/who-builds-america">Who Builds America?</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>What Can People Running Businesses Learn From Tim Tebow?</title>
		<link>http://dickcross.com/blog/what-can-people-running-businesses-learn-from-tim-tebow</link>
		<comments>http://dickcross.com/blog/what-can-people-running-businesses-learn-from-tim-tebow#comments</comments>
		<pubDate>Tue, 14 Feb 2012 16:57:54 +0000</pubDate>
		<dc:creator>Dick Cross</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[business leaders]]></category>
		<category><![CDATA[NFL]]></category>
		<category><![CDATA[Professor Henry Drummond]]></category>
		<category><![CDATA[Tim Tebow]]></category>
		<category><![CDATA[University of Edinburgh]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=444</guid>
		<description><![CDATA[<p><a href="http://dickcross.com/blog/what-can-people-running-businesses-learn-from-tim-tebow"><img align="left" hspace="5" width="150" height="150" src="http://dickcross.com/wp-content/uploads/2012/02/Picture-20-150x150.png" class="alignleft tfe wp-post-image" alt="Picture 20" /></a><p>Even the media is having a hard time figuring it out these days.  The mystique of Tim Tebow.  He’s a collection of attributes that falls so far beyond the mold for what we expect in star quality professional athletes that we question his persona.  Particularly as an NFL quarterback!  He simply doesn’t match the... <a href="http://dickcross.com/blog/what-can-people-running-businesses-learn-from-tim-tebow"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/blog/what-can-people-running-businesses-learn-from-tim-tebow">What Can People Running Businesses Learn From Tim Tebow?</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-448" title="Tim Tebow" src="http://dickcross.com/wp-content/uploads/2012/02/tim-tebow-image.jpg" alt="Tim Tebow QB image" width="359" height="369" />Even the media is having a hard time figuring it out these days.  The mystique of Tim Tebow.  He’s a collection of attributes that falls so far beyond the mold for what we expect in star quality professional athletes that we question his persona.  Particularly as an NFL quarterback!  He simply doesn’t match the model that sports fans across the country have come to expect from our precedents in his role.</p>
<p>Yet there is something important that business owners can extract from the disturbance he&#8217;s created in the NFL.  Something that may be difficult to translate at the surface, but is applicable to business leaders and managers all the same.</p>
<p>So, how is Tim Tebow most different from what we&#8217;d expect?</p>
<ol>
<li>Mechanics: Awkward throwing motion</li>
<li>Consistency: Cycles between great and and terrible moments in games</li>
<li>Commitment: Football is not the center of his life</li>
<li>Drive: Winning is not everything, it is being his best</li>
<li>High Profile: Humble</li>
<li>Obsessive: Emotionally centered</li>
</ol>
<p>Because of all this, he&#8217;s the talk the news, and not just sports news.  The proclaimed boy leader of a group of grizzled veterans whose toughness you&#8217;d be hard pressed to match off the gridiron, he inspires a confidence in those around him that defies our conventional logic.  Criticisms, even after the dismal post-season loss to the Patriots, don&#8217;t stick.</p>
<p>How would you like to be the Tim Tebow in your business?  If the answer isn&#8217;t yes , stop reading now.</p>
<p>But for those of you still with me, here&#8217;s what it&#8217;s all about.  It&#8217;s a way of thinking about one&#8217;s self, more of a code of conscience, that&#8217;s been around for a very long time.  But a code that our highest visibility sports icons of the past 40 years not only have left behind, but also seem to have purposely buried through excessive behaviors. What the fervor around the &#8220;oddness&#8221; of Tebow says is that the traits of the old code are still fundamentally sound &#8212; in sports and in business.  They&#8217;ve just been overshadowed in our cultures &#8212; business and non-business  alike &#8212; for a while.</p>
<p>To explain it best, I&#8217;m going to borrow from a list penned by a Scotsman, Professor Henry Drummond of the University of Edinburgh, for a lecture entitled &#8220;The Greatest Thing in the World&#8221; that he delivered to a remote outpost in Africa in 1883.  In it he outlined exactly what mystifies us about Tim Tebow.  A code that&#8217;s available to us all, simply as a matter of will.  Good, old fashioned will.</p>
<p>Professor Drummond&#8217;s list included:</p>
<ol>
<li>Patience:  Unlike most of us in our roles as leaders of businesses, Tebow sees his life as a logical progression of unfolding, which brings him opportunities he works to understand and to capture, but in a time frame that makes sense to him &#8212; not someone else.</li>
<li>Kindness:  He&#8217;s continually conscious about making others &#8212; his family, his friends, his teammates, his fans and the kids whose lives he invests in through his foundation &#8212; feel better.</li>
<li>Generosity: Here we&#8217;re talking about generosity of spirit more than gifting people with material objects.  We&#8217;re yet to seen him deride a teammate, an opponent or talk behind a back.  Vociferously encourage, yes, but denigrate, no.</li>
<li>Courtesy:  This is like kindness, above, but in tiny applications.  &#8220;Thank you.&#8221; &#8220;Please&#8221;.  &#8220;Yes, you&#8217;re probably right.  I hadn&#8217;t thought about it that way.&#8221;  All of these  come from an unconscious caring about how others feel in your presence, and about how you can contribute to moments of happiness when they&#8217;re with you.</li>
<li>Humility:  Seeing yourself second.  Giving the victories to others.  Never seeking the center of attention.  And when it does catch up with you, being gracious and coming across as being just as happy if it hadn&#8217;t.</li>
<li>Unselfishness: Angling everything you do toward the benefit of others.  And knowing that if you carry this attitude, everything you need for yourself will come your way.</li>
<li>Good Humor:  Even after in bitter dejection, passing it along with a smile and an &#8220;I&#8217;ll try to do better next time.&#8221;  Rejecting fear, shame discord, feelings of want and subjection.</li>
<li>Guilelessness: No suspicion for the intentions of suspicious people.  We&#8217;ve never seen Tebow criticize, even someone who considers him their worst rival or threat.</li>
<li>Sincerity:  Finally, Tim Tebow has a way of wrapping up all the other attributes into a package of unquestionable authenticity.</li>
</ol>
<p>So, how does all of this relate to your job as someone running a company, a division, a group or a team?</p>
<p>Simply write down these nine attributes on a card.  Read it every morning.  Put it on your desk so you can see it during the day.  Then take 5 minutes after closing up shop to think about your day with your card in hand.</p>
<p>Subtly, it will begin to make a difference in how you feel and act.  But the first and most glowing recognitions are likely to come from others you touch.</p>
<p>Just like they do for Tim Tebow.</p>
<p>The post <a href="http://dickcross.com/blog/what-can-people-running-businesses-learn-from-tim-tebow">What Can People Running Businesses Learn From Tim Tebow?</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>CARSTAR</title>
		<link>http://dickcross.com/case-studies/carstar</link>
		<comments>http://dickcross.com/case-studies/carstar#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:59:40 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=393</guid>
		<description><![CDATA[<p><p>Role: Chairman and CEO Company: Leading consolidator of automobile body shops operating as owners and franchisors of shops across the US and Canada, never having met performance expectations of private equity ownership after 6 years of investment. Method: In Vision: Established company-wide commitment to the... <a href="http://dickcross.com/case-studies/carstar"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/carstar">CARSTAR</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-39" title="Carstar" src="http://dickcross.com/wp-content/uploads/2012/01/carstar.jpg" alt="" width="500" height="133" /><span style="text-decoration: underline;"><br />
</span></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">Chairman and CEO</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Leading consolidator of automobile body shops operating as owners and franchisors of shops across the US and Canada, never having met performance expectations of private equity ownership after 6 years of investment.</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">In Vision: Established company-wide commitment to the success of family-owned body shops in North America.</p>
<p>In Strategy: Sold and converted all but one company owned shop into franchises in order to focus on franchise growth and individual shop operations and profitability.</p>
<p>In Execution: Restructured and upgraded entire management organization to concentrate on value-producing service to franchise owners.  Established vibrant collaboration between franchises and corporate to deliver projects that benefit to the whole.  Built brand and image of the Company around its unique culture and approach to delivering extraordinary satisfactions to consumers, insurers, vendors and franchise owners.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Growth of the system to 400 locations with four straight years of record-breaking financial performance, culminating in a recapitalization valued at 10x earnings.</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | CARSTAR | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> | <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/carstar">CARSTAR</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>DATEQ</title>
		<link>http://dickcross.com/case-studies/dateq</link>
		<comments>http://dickcross.com/case-studies/dateq#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:58:43 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=391</guid>
		<description><![CDATA[<p><p>Role: President and CEO Company: Publically traded innovator in automated solutions for automobile insurance underwriting, stalled in the path of acceptance by major insurance providers. Method: Through Vision: Committed to demonstrate unassailable performance with one major carrier, and on the basis of that... <a href="http://dickcross.com/case-studies/dateq"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/dateq">DATEQ</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-60" title="dateq" src="http://dickcross.com/wp-content/uploads/2012/01/dateq.jpg" alt="" width="500" height="184" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">President and CEO</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Publically traded innovator in automated solutions for automobile insurance underwriting, stalled in the path of acceptance by major insurance providers.</div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">Through Vision: Committed to demonstrate unassailable performance with one major carrier, and on the basis of that accomplishment to attract further funding.</p>
<p>Through Strategy: Identified and solidified trial with top ten insurer. Committed investment to upgrade technology platform, selling and field service organizations.</p>
<p>Through Execution: Installed new database architecture, rewrote code to add product functionality and speed. Upgraded sales organization and focused all efforts on amazing one high visibility partner in pilot program.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Demonstrated intended outcome. Attracted attention of major information providers. Sold the company to a leading credit reporting organization with a solid recovery of equity value.</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> |  <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | DATEQ | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/dateq">DATEQ</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>MW Manufacturers</title>
		<link>http://dickcross.com/case-studies/mw-manufacturers</link>
		<comments>http://dickcross.com/case-studies/mw-manufacturers#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:57:43 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=389</guid>
		<description><![CDATA[<p><p>Role: Private Equity Operating Partner and President Company: Southeast, regional manufacturer of wool and vinyl clad windows and doors for residential construction, underperforming expectations since acquisition by private equity. Method: In Vision: Established company-wide commitment to making a difference... <a href="http://dickcross.com/case-studies/mw-manufacturers"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/mw-manufacturers">MW Manufacturers</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-50" title="MW Windows &amp; Doors" src="http://dickcross.com/wp-content/uploads/2012/01/logo_mw.gif" alt="" width="211" height="108" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">Private Equity Operating Partner and President</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Southeast, regional manufacturer of wool and vinyl clad windows and doors for residential construction, underperforming expectations since acquisition by private equity.</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">In Vision: Established company-wide commitment to making a difference in homeowners and builders lives through the quality and performance of window and door products.</p>
<p>In Strategy: Committed to doubling gross margin dollars produced per labor hour while maintaining employment.</p>
<p>In Execution: Converted 800,000 square foot manufacturing facility to total lean processing. Installed total system ERP. Added full vinyl window and door manufacturing capacity. Established industry-leading benchmark for on-time and complete deliveries to job sites. Closed acquired second major brand and manufacturing facility in northern Mid- Atlantic and rebuilt sales and service organizations to penetrate big box retailers.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Created most talked about story in window and door industry and sold business to another private equity investor for a gain of over $80 million.</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> |  <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | MW Manufacturers | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/mw-manufacturers">MW Manufacturers</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>Norcom</title>
		<link>http://dickcross.com/case-studies/norcom</link>
		<comments>http://dickcross.com/case-studies/norcom#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:56:51 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=387</guid>
		<description><![CDATA[<p><p>Role: CEO Company: Investor-owned, mid-tier manufacturer of school supplies and office products, faltering from leadership failure and share losses with traditional customers. Method: Through Vision: Established solid commitment to leadership position as a vendor of notebooks and paper goods to school... <a href="http://dickcross.com/case-studies/norcom"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/norcom">Norcom</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img src="http://dickcross.com/wp-content/uploads/2012/01/Norcom.gif" alt="" title="Norcom" width="150" height="145" class="aligncenter size-full wp-image-63" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">CEO</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Investor-owned, mid-tier manufacturer of school supplies and office products, faltering from leadership failure and share losses with traditional customers.
</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">Through Vision:  Established solid commitment to leadership<br />
position as a vendor of notebooks and paper goods to school children across America.</p>
<p>Through Strategy:  Exited office supplies to concentrate on school products, rebuilt sales and marketing organization, invested in new manufacturing plant for high quality products at competitive pricing.</p>
<p>Through Execution:  Consolidated 5 separate production locations into one new facility.  Upgraded equipment, purchasing, product lines and training.  Penetrated mass merchants with best-in-industry distribution, packaging and in-store displays.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Doubled profitability, generated attractive return on incremental investment and established platform, including new management team, for continuing financial performance.</div>
<div class="clearboth"></div>
<hr />
<a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> |  <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | NORCOM</p>
<p>The post <a href="http://dickcross.com/case-studies/norcom">Norcom</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>PBG</title>
		<link>http://dickcross.com/case-studies/pbg</link>
		<comments>http://dickcross.com/case-studies/pbg#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:56:18 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=385</guid>
		<description><![CDATA[<p><p>Role: President and CEO Company: Investor-owned manufacturer of telephone equipment for phone companies, where Board of Directors had lost confidence in senior management. Method: Through Vision: Recognized fundamental displacement of demand for prior products by rapidly changing technology in telephone... <a href="http://dickcross.com/case-studies/pbg"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/pbg">PBG</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-57" title="Picture 7" src="http://dickcross.com/wp-content/uploads/2012/01/Picture-7.png" alt="" width="184" height="59" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">President and CEO</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Investor-owned manufacturer of telephone equipment for phone companies, where Board of Directors had lost confidence in senior management.</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">Through Vision: Recognized fundamental displacement of demand for prior products by rapidly changing technology in telephone equipment, and imperative to reposition to the Company and its offering</p>
<p>Through Strategy: Identified a path to related products that would take advantage of existing manufacturing capabilities and legacy relationships.</p>
<p>Through Execution: Designed new product lines, reconfigured manufacturing, upgraded financial, marketing and sales organizations and established business with new, non-telco accounts.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Company rescued from insolvency and continues today under private ownership delivering satisfactory strategic and financial performance.</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> |  <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | PBG | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/pbg">PBG</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>Spaulding &amp; Slye Colliers (Acquired by: Jones Lang LaSalle)</title>
		<link>http://dickcross.com/case-studies/one_fifthroleone_fifth-four_fifth_lastpresidentfour_fifth_last-one_fifthcompanyone_fifth-four_fifth_lastindependent-high-profile-boston-and-washington-dc-commercial-real-estate</link>
		<comments>http://dickcross.com/case-studies/one_fifthroleone_fifth-four_fifth_lastpresidentfour_fifth_last-one_fifthcompanyone_fifth-four_fifth_lastindependent-high-profile-boston-and-washington-dc-commercial-real-estate#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:55:26 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=382</guid>
		<description><![CDATA[<p><p>Role: President Company: Independent, high profile Boston and Washington, DC commercial real estate development and services firm, with financial performance eroding, managing partners seeking exit without succession options, and with general unrest and defections among senior members of the partnership... <a href="http://dickcross.com/case-studies/one_fifthroleone_fifth-four_fifth_lastpresidentfour_fifth_last-one_fifthcompanyone_fifth-four_fifth_lastindependent-high-profile-boston-and-washington-dc-commercial-real-estate"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/one_fifthroleone_fifth-four_fifth_lastpresidentfour_fifth_last-one_fifthcompanyone_fifth-four_fifth_lastindependent-high-profile-boston-and-washington-dc-commercial-real-estate">Spaulding &#038; Slye Colliers (Acquired by: Jones Lang LaSalle)</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-47" title="Jones Lang LaSale" src="http://dickcross.com/wp-content/uploads/2012/01/jones-lang-lasalle1.jpg" alt="" width="750" height="260" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">President</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Independent, high profile Boston and Washington, DC commercial real estate development and services firm, with financial performance eroding, managing partners seeking exit without succession options, and with general unrest and defections among senior members of the partnership group.</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">In Vision: Set the intention to build the platform for a succession of management and for the creation of equity value for members of the partnership.</p>
<p>In Strategy: Restructured all service operations as profitable responsible business units, with collateral intentions to build a shared portfolio of owned real estate assets to create equity value.</p>
<p>In Execution: Reorganized all activities into strategic business units with strategic plans and budgets. Established structure for a shared pool of equities and incentives for finders of additions to the pool. Upgraded management of certain business units and incentives for developing work that cut across SBU boundaries.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Return to prior levels of profitability with stepping up of the<br />
next generation of leadership and management, leading to value creation for the partners through sale of the company to leading global commercial real estate organization.</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> |  Spaulding &#038; Slye Colliers | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/one_fifthroleone_fifth-four_fifth_lastpresidentfour_fifth_last-one_fifthcompanyone_fifth-four_fifth_lastindependent-high-profile-boston-and-washington-dc-commercial-real-estate">Spaulding &#038; Slye Colliers (Acquired by: Jones Lang LaSalle)</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>Valley Manufacturing (Dynamo)</title>
		<link>http://dickcross.com/case-studies/valley-manufacturing-dynamo</link>
		<comments>http://dickcross.com/case-studies/valley-manufacturing-dynamo#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:53:37 +0000</pubDate>
		<dc:creator>willruff</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=379</guid>
		<description><![CDATA[<p><p>Role: Private Equity Operating Partner and CEO Company: Dominant manufacturer of coin operated pool tables and related commercial-quality games, underperforming expectations since acquisition by private equity. Method: In Vision: Established commitment to consolidate manufacturers of commercial table... <a href="http://dickcross.com/case-studies/valley-manufacturing-dynamo"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-53" title="Valley Dynamo" src="http://dickcross.com/wp-content/uploads/2012/01/Valley-Dynamo_logo.jpg" alt="" width="220" height="144" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">Private Equity Operating Partner and CEO</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Dominant manufacturer of coin operated pool tables and related commercial-quality games, underperforming expectations since acquisition by private equity.
</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">In Vision:  Established commitment to consolidate manufacturers of commercial table games.</p>
<p>In Strategy:  Sold non-related electronic games to German distributor, merged with second largest commercial pool table brand and committed to enter consumer channels.</p>
<p>In Execution:  Consolidated high cost manufacturing facility in Michigan into acquired Texas plant, value engineered combined product lines for improved quality and lower costs and added consumer products.  Maintained both brands to cover two price points and expanded investment in hosting global tournaments for pool and foosball.</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Valley Dynamo has become the world’s largest manufacturer of pool tables, foosball and air hockey tables.  Private Equity Investor sold control position in consolidated business to private party and maintained participating interest.</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | <a href="http://dickcross.com/about-dick/portola-packaging">Portola Packaging</a> |  <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | Valley Manufacturing (Dynamo) | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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		<title>Portola Packaging</title>
		<link>http://dickcross.com/case-studies/portola-packaging</link>
		<comments>http://dickcross.com/case-studies/portola-packaging#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:16:37 +0000</pubDate>
		<dc:creator>ambergray</dc:creator>
				<category><![CDATA[Case Studies]]></category>

		<guid isPermaLink="false">http://dickcross.com/?p=376</guid>
		<description><![CDATA[<p><p>Role: Special Member of the Board of Directors Company: Publically funded global manufacturer of plastic packaging solutions for mass distributed consumer liquid products, sharply underperforming profit expectations, overleveraged and undergoing crisis of confidence in incumbent executive... <a href="http://dickcross.com/case-studies/portola-packaging"><div class="read-more">Read More </div></a></p></p><p>The post <a href="http://dickcross.com/case-studies/portola-packaging">Portola Packaging</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></description>
				<content:encoded><![CDATA[<p><img class="aligncenter size-full wp-image-42" title="Portola" src="http://dickcross.com/wp-content/uploads/2012/01/Portola.jpg" alt="" width="750" height="273" /></p>
<div class="one_fifth"><strong>Role</strong>:</div>
<div class="four_fifth last">Special Member of the Board of Directors</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Company</strong>:</div>
<div class="four_fifth last">Publically funded global manufacturer of plastic packaging<br />
solutions for mass distributed consumer liquid products, sharply underperforming profit expectations, overleveraged and undergoing crisis of confidence in incumbent executive management.
</div>
<div class="clearboth"></div>
<p></p>
<div class="one_fifth"><strong>Method</strong>:</div>
<div class="four_fifth last">In Vision: Brought reality to the Board regarding the severity<br />
of the situation and the need to act quickly to maintain solvency of the business.</p>
<p>In Strategy: Clarified the need for a change of leadership, upgrading of the management team, discontinuance of non-economic operations and recapitalization.</p>
<p>In Execution: Terminated and replaced incumbent CEO, rebuilt relationships with key customers, greatly narrowed product development efforts, closed uneconomic manufacturing and distribution operations overseas and in the US, consolidated certain manufacturing operations and began negotiations for sale.
</p></div>
<div class="clearboth"></div>
<div class="one_fifth"><strong>Results</strong>:</div>
<div class="four_fifth last">Recapitalized entire equity interest in the company to<br />
continue more strategically and more aggressive, focused operations.
</div>
<div class="clearboth"></div>
<hr />
<p><a href="http://dickcross.com/about-dick">About Dick</a> | <a href="http://dickcross.com/about-dick/carstar">Carstar</a> | Portola Packaging | <a href="http://dickcross.com/about-dick/spaulding-slye-colliers">Spaulding &amp; Slye Colliers</a> | <a href="http://dickcross.com/about-dick/mw-manufacturers">MW Manufacturers</a> | <a href="http://dickcross.com/about-dick/valley-manufacturing-dynamo">Valley Manufacturing (Dynamo)</a> | <a href="http://dickcross.com/about-dick/pbg">PBG</a> | <a href="http://dickcross.com/about-dick/dateq">DATEQ</a> | <a href="http://dickcross.com/about-dick/norcom">Norcom</a></p>
<p>The post <a href="http://dickcross.com/case-studies/portola-packaging">Portola Packaging</a> appeared first on <a href="http://dickcross.com">Dick Cross</a>.</p>]]></content:encoded>
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